Website Privacy Policy

Physiotactics LLC

Last Updated: March 17, 2026

Thank you for visiting the Physiotactics LLC website (www.physiotactics.com) (the “Site”). We are committed to protecting your privacy and being transparent about the information we collect when you visit our Site. Please read this Website Privacy Policy (“Policy”) carefully.

If you have any questions about this Policy, you may contact us at admin@physiotactics.com.

1. Scope of This Policy

This Policy describes how Physiotactics LLC collects, uses, and shares information gathered through this Site and its associated web-based features. It applies to visitors, prospective patients, personal training clients, and anyone else who accesses the Site.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily submit to us, which may include:

• Your name, email address, and phone number (e.g., via contact or scheduling forms)
• General health or fitness information you choose to share when inquiring about services
• Any message or inquiry you submit through the Site

Information Collected Automatically

When you visit the Site, we automatically collect certain technical information, including:

• Your IP address and general geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on the Site, and referring URLs
• Date and time of your visit

This information is collected to maintain Site functionality, improve user experience, and support internal analytics. It does not identify you personally.

3. Cookies and Tracking Technologies

The Site uses cookies and similar technologies. A cookie is a small text file stored on your device that helps us recognize returning visitors and understand how the Site is used. We use the following categories of cookies:

• Strictly Necessary: Required for the Site to function. These enable core features such as form submissions and scheduling tools.
• Performance: Collect anonymous data about how visitors use the Site (e.g., which pages are visited most). Used to improve Site functionality.
• Functionality: Remember your preferences to provide a more personalized experience.
• Analytics: We may use tools such as Google Analytics to understand Site usage patterns. Data collected is anonymized and aggregated. Other tools may be used as well.

You may disable cookies through your browser settings. Note that disabling certain cookies may affect some features of the Site. For more information about Google Analytics and how to opt out, visit: https://tools.google.com/dlpage/gaoptout

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations or services
• Provide and improve the Site and its features
• Send administrative communications (appointment confirmations, policy updates)
• Send promotional communications if you have opted in (you may opt out at any time)
• Comply with applicable legal and regulatory obligations
• Detect and prevent fraud or misuse of the Site

We do not sell your personal information to third parties.

5. Personal Training Clients

If you use the Site to inquire about or engage personal training services offered through Physiotactics LLC, the information you provide is used to communicate with you and administer those services. Personal training services do not constitute physical therapy treatment and do not establish a patient-provider relationship under applicable state law. However, Physiotactics LLC takes the privacy of all clients seriously and applies the same data protection standards described in this Policy to personal training client information.

6. Sharing of Information

We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who help operate the Site or support our services (e.g., scheduling software, email platforms, website hosting). These vendors are contractually required to protect your information and may not use it for their own purposes.
• Legal Requirements: We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of Physiotactics LLC, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

7. SMS and Text Message Communications

Physiotactics LLC may use SMS text messaging to communicate with you regarding appointment scheduling, reminders, and related service notifications. By providing your mobile phone number and opting in, you consent to receive these messages. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any text message from us. Reply HELP for assistance. Opting out of text messages will not affect your ability to receive services.

Your mobile number will not be shared with third parties for marketing purposes.

8. Data Security

We use industry-standard technical and organizational measures to protect the information you provide, including SSL/TLS encryption for data in transit. While we take reasonable steps to protect your information, no method of internet transmission is completely secure. We cannot guarantee absolute security of information transmitted to or from the Site.

9. Data Retention

We retain personal information collected through the Site for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. When information is no longer needed, we delete or anonymize it in accordance with our data management practices.

10. Children’s Privacy

This Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

11. Your Privacy Rights

Illinois Residents

Illinois residents have rights under applicable state privacy law, including the right to request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, contact us at the information below.

California Residents

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
• Right to Opt Out: We do not sell personal information, so no opt-out is required for data sales.

To exercise your California rights, contact us at admin@physiotactics.com.

All Users

Regardless of your location, you may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Opt out of promotional email or SMS communications at any time
• Request deletion of your personal information (subject to legal retention requirements)

Contact us at admin@physiotactics.com to exercise any of these rights.

12. Do-Not-Track Signals

Some browsers transmit Do-Not-Track (DNT) signals to websites. Because there is currently no uniform standard for how websites should respond to DNT signals, we do not currently alter our data collection practices in response to DNT signals. If a standard is adopted in the future, we will update this Policy accordingly.

13. Third-Party Links

The Site may contain links to third-party websites. This Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit. Physiotactics LLC is not responsible for the privacy practices or content of external websites.

14. Changes to This Policy

We may update this Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of the Site following any changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

15. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy, please contact us: